By Phone

Office: 817.847.8992

Fax: 817.847.0328

If a debit card transaction has been denied, please call 1.866.842.5208, 24 hours a day, 7 days a week.

To file a dispute or report credit cards lost or stolen, call 1.800.442.4757. 

To report debit cards lost or stolen, call 1.800.791.2525

 

By Email

General Info:
postmaster@family1stfcu.org

Member Services/New Account Information:
kelly@family1stfcu.org

Teller Services:
sandy@family1stfcu.org
carlos@family1stfcu.org

Loan Processor:
janet@family1stfcu.org

 

Location & Mailing address

Family 1st of Texas FCU
3501 Western Center Blvd.
Fort Worth, TX 76137


LOBBY HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm 
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 

Closed Saturday & Sunday 

DRIVE-THRU HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 
 

Closed Saturday & Sunday  

2019 holiday closures

Tuesday, Jan. 1 - New Year's Day
Monday, Jan. 21 - Martin Luther King Jr. Day
Monday, Feb. 18 - Presidents Day
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, Sept. 2 - Labor Day
Monday, Oct. 14 - Columbus Day
Monday, Nov. 11 - Veteran's Day
Thursday, Nov. 28 - Thanksgiving
Friday Nov. 29 - Thanksgiving (Extended Holiday)
Wednesday, Dec. 25 - Christmas