Family 1st is pleased to announce that we will be opening the lobby back up on September 16th.
Lobby hours will be 10:00 am - 4:00 pm. Regular Drive-Thru hours.
privacy notice

What does Family 1st of Texas Federal Credit Union do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances 
  • Checking account information and credit history
  • Employment information and payment history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Family 1st of Texas Federal Credit Union chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information
Reasons
Does Family 1st of Texas Federal Credit Union share?
Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus
Yes
No
For our marketing purposes - to offer our products and services to you
YesNo
For joint marketing with other financial companies
YesNo
For our affiliates’ everyday business purposes – information about your transactions and experiences
NoWe don't share 
For our affiliates’ everyday business purposes – information about your creditworthiness
No
We don't share 
For our affiliates to market to you
No
We don't share 
For non-affiliates to market to you
No
We don't share 

What we do
HOW DOES Family 1st of Texas Federal Credit Union COLLECT MY PERSONAL INFORMATION? 

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

HOW DOES Family 1st of Texas Federal Credit Union PROTECT MY PERSONAL INFORMATION?

We collect your personal information when you:

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit card or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

why can't i limit Family 1st of Texas Federal Credit Union from sharing? 

Federal law gives you the right to only limit: 

  • Sharing for affiliates’ everyday business purposes – information about your credit worthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State law and individual companies may give you additional rights to limit sharing.


definitions 

Affiliates - Companies related by common ownership or control. They can be financial and non-financial companies.

  • Family 1st of Texas Federal Credit Union has no affiliates 

Non-affiliates - Companies not related by common ownership or control. They can be financial and non=financial companies. Non-affiliates we share with can include insurance companies, government agencies, plastic card processors (credit/debit/ATM), financial statement publishers or printers, mail-houses, consumer reporting agencies, data processors, and check/share draft printers. 

Joint Marketing - A formal agreement between non-affiliated companies that together market financial products or services to you. Our joint marketing agreement partners include CUNA Mutual Group's MEMBERCONNECT.