Exciting News: Texas Trust and Family 1st of Texas Federal Credit Union Are Uniting!
We're thrilled to announce that on January 15, 2025, Family 1st of Texas FCU members officially approved the merger with Texas Trust Credit Union. This union represents a significant milestone in our commitment to Building Brighter Financial Futures for all our members! For more information visit texastrustcu.org/family1st
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Quick Links

Notice

Please do not send confidential or sensitive information to the Credit Union via email, because it may not be a secure method of communication. We encourage members to call or stop by the branch to speak with a representative. Once we establish a relationship, we can send information through a secured email administered by the Credit Union. 

By Phone OR TEXT

Member & Loan Services: Text 817.847.2850

Office: 817.847.8992

Fax: 817.847.0328

Debit Card:
If a debit card transaction has been denied, please call 1.888.263.3370, 24 hours a day, 7 days a week. 

To report debit cards lost or stolen, call 1.800.472.3272.

To activate your debit card or update your pin, call *IVR 800-992-3808.

Credit Card:
To file a dispute or report credit cards lost or stolen, call 1.800.599.7889. 

For assistance resetting your online access at eZCard, call 1-866-604-0380

By Email

General Info:
postmaster@family1stfcu.org

Member & Loan Services:
carlos@family1stfcu.org


 

Location & Mailing address

Branch Address: 
Family 1st of Texas FCU
3501 Western Center Blvd.
Fort Worth, TX 76137

Credit Card Payment Address: 
VISA®
P.O. Box 4521 
Carol Stream, IL 60197-4521

*Please make sure you include your credit card number when making payments. 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LOBBY HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm 
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 

Closed Saturday & Sunday 

DRIVE-THRU HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm
Thursday: 9 am-5 pm
Friday: 9 am-5 pm  

Closed Saturday & Sunday  

2025 holiday closures

January 1, 2025 - New Year's Day
January 20 - Martin Luther King Jr. Day
February 17 - Presidents' Day
May 26 - Memorial Day
June 19  Juneteenth
July 4 - Independence Day
September 1 - Labor Day
October 13 - Columbus Day
November 11 - Veteran’s Day
November 27 - Thanksgiving
November 28 - Day after Thanksgiving
December 24 - Christmas Eve (Closing at Noon)
December 25 - Christmas Day
December 31 - New Year's Eve (Closing at Noon)
January 1, 2026 - New Year's Day