For the safety and well-being of our members, our lobby is closed until further notice.

Please do not send confidential or sensitive information to the Credit Union via email, because it may not be a secure method of communication. We encourage members to call or stop by the branch to speak with a representative. Once we establish a relationship, we can send information through a secured email administered by the Credit Union. 

By Phone

Office: 817.847.8992

Fax: 817.847.0328

If a debit card transaction has been denied, please call 1.866.842.5208, 24 hours a day, 7 days a week.

To file a dispute or report credit cards lost or stolen, call 1.800.442.4757. 

To report debit cards lost or stolen, call 1.800.791.2525


By Email

General Info:

Member Services/New Account Information:

Teller Services:

Loan Processor:


Location & Mailing address

Family 1st of Texas FCU
3501 Western Center Blvd.
Fort Worth, TX 76137


Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm 
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 

Closed Saturday & Sunday 


Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 

Closed Saturday & Sunday  

2019 holiday closures

Tuesday, Jan. 1 - New Year's Day 2019
Monday, Jan. 21 - Martin Luther King Jr. Day
Monday, Feb. 18 - Presidents Day
Monday, May 27 - Memorial Day
Thursday, July 4 - Independence Day
Monday, Sept. 2 - Labor Day
Monday, Oct. 14 - Columbus Day
Monday, Nov. 11 - Veteran's Day
Thursday, Nov. 28 - Thanksgiving
Friday, Nov. 29 - Thanksgiving (Extended Holiday)
Tuesday, Dec. 24 - Closing at noon
Wednesday, Dec. 25 - Christmas Day
Tuesday, Dec. 31 - Closing at noon
Wednesday, Jan. 1 - New Year's Day 2020